Frequently Asked Questions by Parents, Students & Families

All full and part-time undergraduate students enrolled at St Norbert College are eligible to use our services. MCW students are also eligible to use the Health & Wellness Center. Employees on an SNC Health Insurance Plan may utilze the medical services. Counseling services are only offered to students.

The Health & Wellness Center is an integrated holistic system of healthcare that provides care related to physical, emotional and mental health concerns. For a listing of health and counseling services visit the Prevea Health online portal.

Students pay a health fee of $172.50 per semester for services provided in each of the respective areas located in the Mulva Family Fitness and Sports Center including medical services, counseling services and use of the state-of-the art fitness center and pool.

Cost for Services:

$0 per preventive care visit
$0 per primary care visit
$0 per behavioral care (counseling) visit$0 per lab visit regardless of the number of labs (some exclusions may apply)

Patients will be referred out to a provider of choice for services not available or cannot be performed at the SNC clinic.

The Health & Wellness Center - In partnership with Prevea Health encourages appointments in order to serve you most efficiently. Same-day medical appointments are most often available. Counseling appointments can generally be made within 3-5 business days. The Health & Wellness Center-In partnership with Prevea Health makes every effort to schedule urgent or crisis appointments as soon as possible.

You can make a health or counseling appointment by calling 920-403-3266 or schedule an appointment online.

The MenB vaccine helps protect against the “B strain” of meningitis which has commonly caused outbreaks in college communities in recent years. MenB can be given to people age 16-23 years. Men B vaccine can also be given to children over 10 with certain high-risk conditions. Trade names for this vaccine are either Bexero OR Trumenba.

The MenACWY vaccine is highly effective at protecting against 4 strains of meningitis “A, C, W and Y”. Trade names for this vaccine are either Menveo & MenQuadfi.

The MenABCWY vaccine combines protection against all five serogroups (A,B,C,W, and Y).  Trade name is Pentavalent.

Parents cannot make an appointment for their student. Unless there is a written authorization to disclose information signed by your student, we cannot tell you if he or she kept the appointment, missed the appointment or canceled the appointment.

We recommend students with ongoing health conditions to make an appointment with the Health & Wellness Center-In partnership with Prevea Health, to establish a plan of care while you are at college. We will work closely with your health care provider at home to ensure continuity in your care and to ensure the greatest potential for your academic success.

The Health & Wellness Center - In partnership with Prevea Health has advanced providers who can prescribe medication as appropriate. We collaborate with the medical staff to provide the best comprehensive care possible.  If you take a prescription medicine it would be beneficial to have your prescriptions filled prior to coming to college or transfer prescriptions to a local pharmacy.

For more information on a medical or mental health withdrawal from the college, please contact the Office of Academic Success, Support, and Accessibility at 920-403-1321 or email acadsupport@snc.edu.

Our office will notify family if the student gives signs a authorization of release. However, we do insist that in cases of life-threatening emergencies, the local police department, our staff or the local hospital/psychiatric facility examine the student to ensure safety.

In some cases of suicidal risk, we will recommend that the student allow us to work with mom or dad or another family member to get treatment at a facility closer to home. However, if the student refuses, we must utilize the local services, and we cannot disclose that unless the student gives permission.

If a student is transported to the hospital for an alcohol or drug related emergency or other medical emergency, Campus Safety will notify someone in student affairs. The student affairs representative should then notify the emergency contact listed on your student’s registration form.

No students are dismissed solely for having mental health problems. We routinely see students with a wide range of serious issues. It is only when the student’s behavior has become very disruptive to the college community; the student is unable to complete the academic requirements; or the student is recurrently at risk of harm to self or others that a medical withdrawal might be appropriate. It is only in those rare cases when the symptoms become unmanageable or disruptive that we would issue a medical withdrawal. Once the condition is resolved or improved, the student can reapply to the college and be readmitted with proper documentation of improvement.

Any time you have concerns about your student’s functioning, we’re happy to help directly or provide alternative methods of addressing the issue. For example, parents periodically call and are worried about the social life of their student who might feel lonely or like they are not making friends. Unless there are unusual circumstances, we would contact the resident assistant (RA), community assistant (CA) or area coordinator for the student, share your concerns and have them speak with the student to determine a course of action which may include visits at our office or simply the hall staff working more closely with your student. We would not disclose any personal history you reveal with the hall director or resident assistant to minimize any privacy concerns, but since they interact with the students on a daily basis, we like to start there.

Please connect with Covering Wisconsin (coveringwi.org) to discuss your individual insurance needs and options that are available to you.