Our Services - Information Technology Services | St. Norbert College

Our Services

Technology will play a significant role in your SNC experience. Our services are structured to help you along that journey. When you have any technical questions or needs, we hope you'll make the ITS Service Desk your first stop. We provide support for software, malware and virus removal, network and wifi access, printing, and even the strange or unexplained things that you experience with your laptop. We do not charge for our services, so please let us help you solve your technology challenges.

Service Desk

Come by the Service Desk at the circulation desk in the first floor of the Mulva Library for help with all technology related questions you might have. You can call us at 920-403-4040, or email us at servicedesk@snc.edu to receive support, too.

Tech Bar

Need help with a digital project? Want to print that project prototype for your class? We would love to help you at the Tech Bar. Setup an appointment today.

Accounts

A number of accounts are available to members of the college community, based on their role at the college.

Canvas

Faculty and students use Canvas as our supported LMS.

Computer Configurations

This guide provides specifications for computers that we purchase for use by full-time staff and faculty.

Computer/Device Support

The ITS Service Desk provides computer repair support for students, faculty, and staff.

Computer Requirements

These are our recommended specifications for a laptop computer that will satisfy the needs for most academic programs at St. Norbert College for four years.

Email Accounts

Our individual email accounts are hosted by Google Workspace Suite for Education.

Email Delegates

Gmail allows you to grant another person access to your email account.

Email Lists

Manually maintained and automatically maintained email lists are created for users.

Equipment Checkout

We have a number of pieces of equipment available for checkout along with a studio space at the ITS Tech Bar.

Gaming Systems

Students are also able to use many other devices on our network.

Google Workspace

We use Google Workspace Suite for Education to provide campus users access to a suite of productivity tools for use in the office or in classroom collaboration.

Internet/WiFi

Our campus has a robust enterprise fiber connection to the internet.

Microsoft Office 365

Microsoft license allows you to download and install Office 365 and is available for students, faculty, and staff to install on up to 5 devices at no charge.

Mobile Apps

These are some mobile apps that we recommend for use by students, faculty, and staff on smartphones and/or tablets.

Printing

Information on printing for students, faculty/staff, MCW, and visitors can be found here.

Software

This is a guide to software available for students, staff, and faculty.

Technology Recommendations

These are some guidelines to assist students in their purchase of a laptop and related accessories.

Telephones

The information provided here shows how to use our phones as well as the voice mail system.

TV

We provide TV service for all residence halls. Students are able to watch TV via SpectrumU.